Retail Rocks

In this edition

Interview with Eric Musgrave


British Independent

Retailers Association (bira)

How the layout of a store can offer the ultimate customer experience

We meeting John Lewis & Partners' interiors designer, Lisa Watson

capital allowances in retail. Claims and tax reliefs available with regards to new builds, refurbs and fit outs.

Advice from Gemma Brindley,

Tax Director at Crowe UK

What makes Cotswolds shopping great

Sarah Phaedre Watson gives the lowdown on her favourite shops in Stroud, Nailsworth and Painswick and why they do it so well

Amy Hobson's
social media tips for retail



Social media experts

The Art of Social Listening

We look at one of the best ways to build customer relationships with Maybe*

Social listening case study

We meet family business

Keith Scarrott

Getting rid of Plastic

Will McCallum, Head of Oceans at Greenpeace UK, looks at how independents can contribute to eliminating plastic pollution

sales tips for christmas

The top ten from

Jeremy Blake at

Reality Training

when Hillside Brewery
met the University of Gloucestershire

We discover why award-winning Hillside Brewery, has embarked on a marketing project with local students